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Jira

Use the Jira integration to create issues from UI Zap with captures and context.

Connect Jira

  1. In the UI Zap dashboard → Integrations, click “Connect” on the Jira card.
Jira integration card with Connect button
Click Connect on the Jira card.
  1. You’ll be redirected to Jira to authenticate and allow UI Zap to access your workspace.
Jira allow permissions screen for UI Zap app
Authorize UI Zap in Jira.
  1. After authorization, you’ll return to the UI Zap dashboard to configure where issues should be created.

Select your Jira site

Select Jira site screen
Choose the Jira site to connect.

Select the project

Select Jira project screen
Select the project where issues should be created.

Select the issue type

Select Jira issue type screen
Pick the issue type from those configured in your Jira project.

Once saved, UI Zap will map newly created tickets to this site/project/issue type in Jira. You can change these defaults at any time.

Send a report to Jira

  • From the review page (after capture), choose the Jira integration.
  • UI Zap creates a Jira issue with your capture (image/video or replay link) and attached context (logs/metadata).